UPS, FedEx, and the US Post Office handle millions of parcels every year. Are they perfect in how they handle each parcel? At some point, for shippers who use the carriers on a regular basis, it is inevitable that there will be a damaged package. The actual percentage of parcels damaged in transit... [More]

Years ago, domestic shipping used to be simple. Weigh the package, look up the zone, look up the charges, and hand the parcel to the pick up driver. Thirty years ago, there was no shipping software and computers were in their infancy. Shippers either wrote their shipments in the UPS “book&rdqu... [More]